A $150 deposit is required for new clients only when booking for any service and will be applied to the services rendered during your initial visit. Recurring clients will not have to pay a deposit but will be required to have a credit card on file. Deposits made are non-refundable for no-shows or cancellations made past the 24 hour window prior to your scheduled appointment. Those with a credit card on file will be charged $150 accordingly should a late cancellation or no show occur. EFFACÈ Aesthetics upholds this deposit policy in an effort to continue maintaining the utmost quality and services we provide. We understand that life happens however tardiness over 15 mins will result in cutting your treatment time and anything over that will be subjected to a late cancellation fee with the option to reschedule. We value and respect our clients & practitioners time and appreciate your understanding regarding our booking policy.
Cell Phones
When checking in for your appointment, we kindly ask that you turn your cell phones to silent or vibrate. Also please remember to speak in a soft voice upon arrival. We ask that if a phone call needs to be made that you politely take the call outside the spa, so as not to disturb other spa guests. Our therapists are prepared to provide you with uninterrupted, quality service. Remember this is your relaxation time and we want your visit to be an enjoyable one.
Guests & Children
We want all of our guests, including YOU, to be able to enjoy a tranquil experience at EFFACÈ Aesthetics. In order to ensure this, we ask that you please avoid bringing guests (including spouses and/or children) with you to your spa appointments. While your appointment may be for a service less relaxing such as Botox or laser hair removal, someone in an adjacent room may be enjoying a relaxing facial or may have anxiety about their first lip injection. We also have limited space and want you to be as comfortable and safe as possible. Additionally, we work with sharp instruments and chemical solutions, and would want to avoid accidents involving other guests or children. Please plan accordingly for childcare during your service. Our waiting room is currently open to booked clients only. Thank you for your understanding.
Refund Policy
All of our treatments and procedures are carried out to the highest possible standard at EFFACÈ Aesthetics, however sometimes outcomes do not meet patients’ expectations. We understand that someone may not be entirely happy with their treatment or procedure. However, with any minor non-surgical procedure, there is no guarantee to the outcome, and it is at the patient’s own risk that these procedures are undertaken as stated in the consents. When dermal fillers and Botox are used to complete a treatment, those products are not refundable once administered. EFFACÈ Aesthetics therefore does not offer refunds for any of our laser, injectable, facial, or skin resurfacing services rendered on this basis.
Since we proudly stand behind our products, if for whatever reason you are unsatisfied with any of our skin care products, you may return the unused portion back to us. We will be happy to exchange the item for equal or lesser value.
